Shipping policy

PawBuddies – Shipping Policy

Last Updated: November 4, 2026

At PawBuddies, we want your pet's favorite products to reach your doorstep safely and on time. We are committed to providing a smooth and reliable shipping experience.

1. Shipping Locations

PawBuddies currently ships within the United States.

We are working to make our pet wellness products available to more customers in the future.

2. Order Processing Time

Orders are generally processed within 1 business day after purchase.

Please note:

Orders placed on weekends or public holidays may be processed on the next business day.
Processing times may occasionally be longer during holidays or promotional periods.
You will receive an order confirmation email after placing your order.

3. Shipping & Delivery Time

Our estimated delivery time within the United States is:

7–14 business days

Please understand that delivery times are estimates and may vary depending on your location, carrier operations, weather conditions, and other circumstances beyond our control.

4. Shipping Costs

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

If free shipping is offered on your order, the applicable offer and eligibility requirements will be displayed on our website.

5. Order Tracking

Once your order has been shipped, you may receive a shipping confirmation email containing tracking information, when available.

Please allow some time for tracking information to become active after shipment.

6. Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

If you notice an incorrect address, contact us as soon as possible at:

pawbuddies19@gmail.com

We cannot guarantee address changes after an order has been processed or shipped.

7. Delayed or Missing Orders

Although we do our best to ensure timely delivery, unexpected delays can occur.

If your order has not arrived within the estimated delivery window, please contact our support team. We will help investigate the shipment and assist you with the next steps.